Compliance Radar · Accessibility
European Accessibility Act requirements apply to ecommerce and other digital services
Ecommerce and other digital services for EU consumers must be accessible since June 28, 2025.
- Status
- In force. EN 301 549 V4.1.1 (adopted August 2026, published September 2, 2026) wasn't cited as of September 2026.
- Takes effect
- June 28, 2025. Existing service contracts may run to June 28, 2030.
- Announced
- Directive (EU) 2019/882, adopted April 17, 2019
- Type
- law
What changed
Covered sites and apps are assessed against EN 301 549 (WCAG 2.1 AA) for now, and must publish how they comply. The new version moves to WCAG 2.2 AA.
Who it affects
Anyone selling covered services like ecommerce, banking or ebooks to EU consumers. Service microenterprises (under 10 staff, €2 million or less) are exempt.
What to do
- Check whether the microenterprise exemption applies.
- Audit search, account and checkout against WCAG 2.2 AA.
- Publish an accessibility statement in each language you sell in.
What ComplyMo already handles
Page audits and daily re-checks: Growth and up. Everything else: every plan, from $19 a month.
Sources
- EUR-Lex: Directive (EU) 2019/882 (European Accessibility Act) (opens in a new tab)
- Davis Wright Tremaine: EAA standards update (September 2026) (opens in a new tab)
- Deque: EN 301 549 V4.1.1 is final (opens in a new tab)
Summary of public sources, not legal advice.