Compliance Radar · Accessibility
French court orders Carrefour to make its site and app fully accessible under the EAA
A French court ordered full accessibility within six months, or 500 euros a day.
- Status
- No appeal confirmed as of October 2026. A parallel Auchan claim failed in Lille in May 2026; it's on appeal.
- Takes effect
- Six months from the ruling, then €500 per day
- Announced
- Jun 4, 2026
- Type
- court ruling
What changed
Disability groups sent notices in July 2025 and sued four grocers in November 2025. On June 4, 2026 the Caen court ruled Carrefour's roughly 71% RGAA conformance wasn't enough.
Who it affects
Medium and large ecommerce sites selling in France, and by extension across the EU.
What to do
- Measure against the full criteria; partial isn't a defense.
- Prioritize search, cart and checkout.
- Answer formal notices with a dated fix plan.
What ComplyMo already handles
Page audits and daily re-checks: Growth and up. Everything else: every plan, from $19 a month.
Sources
- Deque: French court decision under the EAA (opens in a new tab)
- Intérêt à Agir: summons of four grocers (opens in a new tab)
- Droit Pluriel: formal notice to four grocers (opens in a new tab)
Summary of public sources, not legal advice.