Compliance Radar · Consumer protection
EU Data Act applies, with new switching rules for SaaS and cloud providers
SaaS and cloud providers serving the EU must make switching providers possible and cheaper.
- Status
- In force
- Takes effect
- September 12, 2025. Product design: September 12, 2026. Switching fees end January 12, 2027.
- Announced
- Adopted December 13, 2023; in force January 11, 2024
- Type
- law
What changed
Device users can access and share their data, and cloud customers can switch and export data. Cookie rules don't change.
Who it affects
Connected product makers and cloud or SaaS providers with EU customers.
What to do
- SaaS: add switching and export terms.
- Review B2B data clauses for unfair terms.
- Connected products: let users access their data.
Sources
- European Commission: Data Act (opens in a new tab)
- EUR-Lex: Regulation (EU) 2023/2854 (opens in a new tab)
Summary of public sources, not legal advice.